Out Calories

Support

Write to levan@sarke.ge or call +995 599 789 229 (Monday to Friday, 10:00–18:00 Tbilisi time, GMT+4). A person answers, usually within a day.

Common questions

How is "calories out" calculated?

Resting energy (Mifflin-St Jeor), digestion (about 10% of food, or by protein/carbs/fat), everyday movement (your job, waking hours and steps) and exercise (2024 Compendium of Physical Activities). Tap any number on the Out tab to see its formula with your figures. After about a week of weigh-ins and complete food days, your weight trend corrects the estimate.

Why isn't my real burn measured yet?

It needs at least 5 morning weigh-ins, 5 complete food days, and 7 days between the first and last weigh-in. Open the chart button on the Out tab to see what's still missing.

The coach logged the wrong amount.

Tell it ("it was a small one", "no sugar") and it corrects the meal — or open the meal on the In tab and change the grams.

How do I turn the AI coach on or off?

Settings → AI coach. Everything else works without it.

Apple Health isn't updating.

Check iPhone Settings → Health → Data Access & Devices → Out Calories, and that reading steps, weight and workouts is allowed. Then open the app.

I get too many — or too few — reminders.

Settings → Coach nudges: choose which kinds, quiet hours, and the maximum per day. Also check iPhone Settings → Notifications → Out Calories.

How do I add the widgets?

Touch and hold the home screen or lock screen, tap Edit / +, and search for Out Calories. There are Today, Calories left and Fasting widgets.

How do I delete my data?

Settings → Delete all my data. It's all on your iPhone, so this removes it completely. Deleting the app does too.

Report a problem

Email what happened, what you expected, and your iPhone model and iOS version. Screenshots help. Security issues: put "Out Calories security" in the subject.